Privacy Policy
Your privacy matters to us. Learn how we protect your data.
Last updated: January 2026
Encrypted Data
GDPR Compliant
No Data Selling
Your Control
1. Introduction
ResumeExpert.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume and cover letter building service. Please read this policy carefully to understand our practices.
2. Information We Collect
We collect information you provide directly and information collected automatically:
Information You Provide
- Account information (email address, password)
- Resume content (personal details, work experience, education, skills)
- Cover letter content
- Payment information (processed securely by our payment providers)
- Communications with our support team
Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Providing and maintaining our Service
- Generating and storing your resumes and cover letters
- Processing payments and managing your account
- Providing AI-powered suggestions and content optimization
- Sending service-related communications
- Improving our Service and developing new features
- Analyzing usage patterns and trends
- Preventing fraud and ensuring security
4. AI Processing
Our Service uses artificial intelligence to provide features such as content generation, optimization suggestions, and resume scoring. When you use AI features:
6. Data Security
We implement appropriate security measures to protect your information:
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion:
- Your resumes and cover letters are deleted within 30 days
- Account information is removed from our active systems
- Some data may be retained in backups for up to 90 days
- Anonymized analytics data may be retained indefinitely
8. Your Rights
Depending on your location, you may have the following rights:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Receive your data in a portable format
Opt-out
Unsubscribe from marketing communications
To exercise these rights, please contact us at support@resumeexpert.ai.
10. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
support@resumeexpert.ai